Shipping Policy

At Chart Wizard Publication, we are committed to ensuring that your books are delivered to you in a timely and efficient manner. Below are the details of our shipping policy:

1. Shipping Destinations

• We currently ship books within  India. For international shipping inquiries, please contact us at info@chartwizard.in or +91 8767020063

2. Processing Time

• Orders are typically processed and dispatched within 2-3 business days from the date of order confirmation.
• Orders placed on weekends or public holidays will be processed the next business day.

3. Estimated Delivery Time

• Standard Shipping: Delivery typically takes 5-7 business days from the date of dispatch, depending on the destination.
• Expedited Shipping: We offer expedited shipping options, with delivery typically within 2-3 business days. Additional charges may apply for expedited shipping.
• Delivery times may vary based on your location and any unforeseen circumstances such as weather delays or courier issues.

4. Shipping Charges

• Standard Shipping: We offer free standard shipping for all orders.
• Expedited Shipping: Charges for expedited shipping will be calculated at checkout based on the destination and weight of the package.

5. Tracking Your Order

• Once your order is dispatched, you will receive a confirmation email with tracking details. You can track the progress of your shipment using the provided tracking number.

6. Delivery Issues

• If your package is delayed or lost in transit, please contact us immediately at info@chartwizard.in or +91 8767020063 , so we can assist you in tracking the shipment or provide further solutions.
• Incorrect Address: Please ensure that the shipping address provided is accurate. We are not responsible for delays or lost shipments due to incorrect or incomplete addresses.

7. Damaged or Incorrect Items

• If you receive a damaged, defective, or incorrect book, please notify us within 5 days of delivery to request a replacement, as outlined in our Replacement Policy.

9. Delivery Partner

We partner with trusted courier services to ensure safe and timely delivery. You will be notified of the courier service and tracking details once your order is dispatched.